ARE YOU UTILISING YOUR REVIEWS?

Did you know that 95% of customers read online reviews before buying a product? Or that 88% of consumers trust online reviews as much as personal recommendations? 94% say reviews have made them avoid a business, and 58% of shoppers say they are willing to pay more for products with good reviews.

With 89% of consumers saying they check online reviews as part of their buying journey, it really gets you thinking – Am I making the best use of my customer reviews and feedback?

Are you taking advantage of your positive reviews?

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